Mystery Writers Forum

Life and Death => Police Procedures => Topic started by: Laura S on July 10, 2009, 03:08:26 PM

Title: Suicide Hotlines
Post by: Laura S on July 10, 2009, 03:08:26 PM
Hi,
I don’t have much time to post most of the time, although I do try to read everyone else’s posts when I have time.  I do have a question this time, though.
  
I need to know if suicide hotlines are traceable.  Say someone calls, is talking to a hotline worker, and states that he or she is going to do bodily injury to him or herself now.  Are the police linked into the hotlines?  Can they trace a call in order to send help, send an ambulance, etc?  Or is it completely anonymous?  Do the hotline groups trace the calls or use caller ID to have the numbers?  

I need a way (in my current WIP) for someone who is working a hotline to be suspected of tracking down a few people who had called in by either calling them back or sending a letter.  If this is completely not possible because no one ever traces the calls and tracing just isn’t possible, then I need to re-think.  Any information would be helpful.  Thanks!

Laura J
Title: Re: Suicide Hotlines
Post by: JIM DOHERTY on July 11, 2009, 08:47:43 AM
Laura,

Re your question below:

I need to know if suicide hotlines are traceable.  Say someone calls, is talking to a hotline worker, and states that he or she is going to do bodily injury to him or herself now.  Are the police linked into the hotlines?  Can they trace a call in order to send help, send an ambulance, etc?  Or is it completely anonymous?  Do the hotline groups trace the calls or use caller ID to have the numbers?  

I need a way (in my current WIP) for someone who is working a hotline to be suspected of tracking down a few people who had called in by either calling them back or sending a letter.  If this is completely not possible because no one ever traces the calls and tracing just isn’t possible, then I need to re-think.  Any information would be helpful.  Thanks!

I used to volunteer at a crisis intervention hotline in high school and college.  The police aren't necessarily plugged into the line, but they can always be notified if such a call is coming in, and can start a trace.  It takes awhile, though.  A minumum of 20 minutes back when I was in high school.

The proliferation of cells, which are, as I unerstand it, more difficult to trace, might also be problematic.

On the other hand, Caller ID makes things easier.
Title: Re: Suicide Hotlines
Post by: Laura S on July 15, 2009, 02:26:06 PM
Thanks, Jim.  :)  This is what I needed to know.

Laura J
Title: Re: Suicide Hotlines
Post by: Lynette on July 16, 2009, 11:43:46 AM
Hi Laura,

A quick note. I talked with a friend of mine who volunteers on such a hotline. She said that they are continaully warned to never give out personal information to the caller because of danger to themselves. Some people call several nights  or even weeks in a row because this is their only link to a friendship. Was just thinking that your volunteer could be pulled in by this means. Not only would they be breaking the rules, but it would be a good way for them to be suspected. Just a thought.

Lynette
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